I try to stay positive, especially here at Twisty Lane, but I just have to share two very different consumer stories.
You may remember that my washing machine quit several weeks ago.
My first Maytag washer lasted 20 years. The second lasted 5 years.
When was the last time you saw the Maytag Man on television?
Guess there is a reason!
Having the washer fixed (the transmission) would have cost almost as much as a new washer.
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| (Image found on Google images) |
So, we did our research and went to Lowes to buy a new washing machine.
The day it was delivered a huge Lowes truck pulled up out side the house and two large gentlemen got out, came in the house, looked to see where the machine would go and announced, "we can't get it up the stairs and no one told us we would have to take the old machine away".
Huh?????
So after some mumble and grumbling, we had them take the washer back to Lowes.
Ptuiii.
To make a long story short, we bought our new washer at Home Depot, where they contract the delivery to a *professional* delivery service in their shiny, clean huge pickup truck and trailer.
There was no problem about taking the old machine away and taking the new one upstairs.
Amazing.
Gold Stars for Home Depot!
So, I have mellowed in my dismay with Lowes and will go back in again, but I will only buy what I can get in my car and install myself!
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The second story is: I ordered from Victorian Trading Company and two of the items arrived broken.
No problem. They couldn't have been nicer. They emailed a return postage label, off it went, the credits were made, and a new item arrived in the mail yesterday -- not broken.
YeeHaw!
Victorian Trading Company you rock!
I promise, I won't make a habit of reporting on consumer issues!!!!!!!!!!
Hope your weekend is lovely.
I am sunburned from watching a baseball game yesterday and don't mind at all.
It was a beautiful day.
